Covid 19

We are very pleased to be able to open and welcome our loyal customers back again, however, these are as we all know different and unprecedented times. To ensure that we are able to protect you, the rest of our customers and also our staff, there are certain procedures that we have put in place to ensure everyone stays as safe as possible. Please read the following information carefully, so that you are prepared for your visit and so that we can keep you all as safe as possible. ​ We have conducted a full Covid 19 risk assessment and shared this with our staff and trained them accordingly, as a result certain procedures will need to be followed by our guests and staff, this might look quite daunting but rest assured it has been done for everyone's safety and despite all this the food ambience and staff will all still be as lovely as ever:

As part of the governments track and trace initiative, it is legal requirement for us to collect the names and contact numbers of all guests that visit us for food and drink and retain this for 21 days in case there is an outbreak and they need to contact people in regards to this. This is extremely important and we ask that you fill in the details of all party members via www.visitsafe.at/themoleinn where they will keep the information for 21 days all GDPR compliant and remove it from the system after the designated time.

 

►Upon arrival please check in using the NHS Covid-19 App using the QR codes which are on site. If you require any assistance, please ask a member of staff

►Face masks are required to be worn when moving around inside

Upon entry to the Mole and Chicken please use the hand sanitiser provided before coming into the building


Please respect the 2 / 1 meter rule wherever possible and if there is a queue on entry to the building please respect the 2 meter rule, we don't have the space for a one way system, but please respect others whilst entering and leaving

Once you are seated at your table we will give you full table service to avoid the movement of customers around the building as much as possible. All drinks orders should be made at the table with a staff member

All guests will be asked to pour their own drinks at the table

If you are visiting with children please make sure that they respect the 2 meter distancing rule and also as adults please make sure that the 2 meter distancing rule is followed wherever this is possible

Upon entry to the toilets please use the hand sanitiser that is provided and on leaving please make sure that you follow the hand washing procedures displayed in the toilet - Staff will be cleaning the toilets on an hourly basis

All other touchpoints in the restaurant have been and will continue to be disinfected after each interaction with customers where possible and at frequent intervals throughout the day

Card payments preferred to minimise the risk of any contamination

The Kitchen and Front of House team will be following an even more rigid cleaning regime than before, washing hands between each interaction and regularly disinfecting and sanitising the surfaces and touchpoints

All of our staff will be temperature checked before they start work and asked to confirm they have no symptoms and have not been in contact with anyone with symptoms before they report to work

We would also ask our guests to please not dine or drink with us if they have symptoms or have been in contact with anyone with symptoms in the last 14 days

Parties from different households can come in groups of up to 6

Other than that 2 different households/bubbles can come in 2 groups of 5 so a total of 10

Sorry that this all seems super heavy but we want to make sure that we protect you and our staff as much as possible, please bear with us thanks again for your support and we really can't wait to see you

Hours of Business

Open 7 days a Week
Food served: 12noon - 2:15pm
Drinks 2:30 - 6:30pm
Dinner: 6.00pm - 8.45pm
Sunday - Food 12-5pm - Drinks 12 - 9pm

Due to the new government guidelines we will need all customers to have left the premises by 10pm thanks for your understanding when making a booking

Get in Touch

Easington, Nr Long Crendon, HP18 9EY
Telephone: 01844 208 387
Fax: 01844 208 250
E: enquiries@themoleandchicken.co.uk

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